Useful Information

How the Stand Works

The mirror easily unclips at the centre support and slides upwards to the required height.  The feet can then be turned to the front facing position.

Lay the Protective Mat on the floor – unfold the chair and ‘Hey Presto’! – your professional portable salon is ready for service.

Size and Weight

 

	H	W	D
Mirror/Stand in folded position	84cm	50cm	9cm
Size of Complete Kit in Case	89cm	52cm	11cm
Weight of Complete Kit	Approx 9kg

      

Delivery

We provide Free delivery within the UK. For overseas orders please Contact Us and we will provide you with details of our delivery costs.

Your Portable Salon will be delivered within 7-21 days, subject to stock availability.  If there is likely to be any delay due to stock availability we will notify you before processing your order.

Payments

You can pay for you Portable Salon online by credit card or by cheque made payable to Julia Elizabeth Ltd at 10 Chequer Road Doncaster, DN2 1AF.  Goods will not be dispatched until funds have cleared or the transaction has been authorised.

Returns

If goods have not been dispatched we can cancel and issue a full refund.

If the goods have been dispatched, please send the goods back to us in original packaging within 10 days of dispatch (we recommend you use recorded delivery).  In cases where the goods shipped are faulty we will replace the faulty parts or replace the faulty items or refund. Faults must be reported 7 days after delivery and returned unused to the below address, and we will  pay the postage costs for return of goods. If the goods are not faulty the customer will be charged £10.00 for the out going delivery this will be debited off the refund.

Guarantee

The portable salon comes with a 1 year manufacturer’s warranty.  We will provide a replacement parts or product / refund where goods are faulty.  This does not cover normal wear and tear or mirror breakages.  The carry case is not covered under the manufacturer’s warranty.

Chairs and Mirrors may vary in style from time to time as we continue to improve the product over time.

Although the Portable Salon minimizes the risk of damage, we still recommend that the stylist practise extreme care when using chemicals in someone’s home and public liability insurance is strongly recommended.

If at any point you require a replacement part for your Portable Salon please Contact Us.